Privacy Policy
Star Sailing Club ("we", "us", "our") operates yacht and catamaran charters in Phuket, Thailand. This policy explains what personal information we collect when you contact us or use this website, how we use it, and the choices you have. We keep this simple and collect only what we need to help you plan a trip.
Information we collect
We collect information you give us directly when you reach out through the website, WhatsApp, Telegram, LINE, Instagram or email. This typically includes:
- Your name and the contact details you choose to share (phone, messenger handle or email).
- Trip details you tell us, such as preferred dates, group size, boat type and budget.
- The content of the messages you send us.
When you browse the site, we also collect limited technical data through privacy-friendly analytics (aggregated page views, approximate region, device type and referring source). This data does not identify you personally and is used only to understand how the site is used.
How we use your information
- To respond to your enquiry and answer your questions.
- To prepare a quote and arrange your charter, including coordinating with the relevant boat owner or captain.
- To send you information you have asked for about routes, availability and pricing.
- To improve the website and our service.
We do not use your information for automated decision-making, and we do not send marketing messages unless you have asked us to.
Sharing your information
We do not sell or rent your personal information. We share it only when needed to deliver the service you requested, for example with the boat owner, captain or crew arranging your trip, or with a payment provider if you choose to pay for a booking. We may also disclose information if required by law.
Messaging platforms
When you contact us via WhatsApp, Telegram, LINE or Instagram, your message is also handled by that platform under its own privacy terms. We recommend reviewing the privacy policy of the platform you use.
Cookies and analytics
This site uses minimal cookies and privacy-focused analytics to measure traffic. We do not use advertising trackers. Most browsers let you block or delete cookies through their settings.
Data retention
We keep enquiry and booking information only as long as needed to serve you and to meet legal or accounting requirements, after which it is deleted or anonymised.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email starsailingclub@gmail.com and we will respond within a reasonable time.
Contact
Star Sailing Club
Chalong · Rawai, Phuket 83130, Thailand
Email: starsailingclub@gmail.com
Phone / WhatsApp: +66 89 079 5176
We may update this policy from time to time. The date at the top shows when it was last revised.